The second bulletin told dealerships that UV radiation could fade the "burled walnut veneer wood finish trim parts." A technical service bulletin, TSB LI68.10-P-050, allegedly proves Mercedes knew about the trim problems in 2010 when the automaker informed dealers about faded and discolored wood trim. California consumers may exercise their CCPA rights here. ABOUT THIS VEHICLE. The lawsuit alleges Mercedes told dealers to simply move the stickers so that any future discoloration wouldn't be seen. The most common affected areas are either behind the SRS label (Fig. If you continue to use this site, you consent to this use of cookies. If you continue to use this site, you consent to this use of cookies. The bulletin warned Mercedes technicians that, “[f]ading or discoloration of the burl walnut trim may develop. According to the lawsuit: "Apparently, Mercedes believed that if a sticker was not covering part of an area of the trim that was otherwise fading, the fading, though still present, would not be noticeable until long after the customer drove off the lot in their new car. How these simple documents can unlock information about your car. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. "CarComplaints.com" ®, "Autobeef", "What's Wrong With YOUR Car?" Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. This allegedly concealed any future discoloration on the wood trim so drivers wouldn't know how much damage had occurred. Our focus is to provide clients with the highest level of luxury service while still managing to save you time and money. The plaintiff is represented by Heninger Garrison Davis, LLC. ... Walnut Wood trim. May 23, 2020 — Mercedes also says new owners are informed problems with trim due to “use and exposure” are not covered by the warranties. The plaintiff claims the trim on each door, center console and the dashboard no longer match each other, are faded, discolored and had a cloudy appearance. The plaintiff also says a second bulletin was issued in 2015 and entitled, “Fading of Wood Trim in Model Series 212 Technical Service Bulletin.” This bulletin also mentioned damage caused by UV rays and dealers again were told to replace the burl walnut trim. Those issues allegedly do not affect the use of the vehicle and don't pose any safety problems. The plaintiffs further argue they believed their used vehicles would be “free of defects.” But attorneys for Mercedes argue the new vehicle limited warranty contradicts this belief because the warranty says trim defects are “normally taken care of” during the new vehicle inspection process. Example: "Bad Brakes", "Toyota Recall", etc. The vehicle came with a Mercedes certified pre-owned warranty and the remaining standard Mercedes warranty. The plaintiff says she contacted the Mercedes dealer and was allegedly told the pre-owned warranty didn't cover the trim. California consumers may exercise their CCPA rights here. For more information on how we collect and use this information, please review our Privacy Policy. Mercedes-Benz of South Atlanta is the fastest growing Mercedes-Benz dealership in Georgia. The plaintiffs are represented by Heninger Garrison Davis, LLC. One of the affected areas was an airbag label, and the lawsuit alleges dealer technicians allegedly were told to relocate the label to an area on the instrument or lower control panel. The plaintiff also alleges Mercedes told dealers that Mercedes vehicles with burl walnut wood trim in vehicles on dealer lots should be inspected for fading or discoloration. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Plaintiff Callen says Mercedes refused to replace the walnut trim even though the automaker issued technical service bulletins about identical fading and discoloration problems. The plaintiff alleges dealers charge between $3,000 to $5,000 to replace the burl walnut trim. In its motion to dismiss, Mercedes says the plaintiffs mention advertisements because owners cannot name any specific representation in which Mercedes promised the vehicles would be free of defects. Again, technicians were told to replace the affected trim with a new burl walnut trim kit. 17" Split 5-Spoke Wheels, Burl Walnut Wood Trim, Exterior Parking Camera Rear, Panorama Sunroof, Split folding rear seat. Have a car complaint to add? complaints from owners of Mercedes-Benz vehicles, read stories from drivers who praise our work. The Mercedes burl walnut wood trim lawsuit was filed in the U.S. District Court for the Northern District of Georgia, Atlanta Division: Callen, et al., v. Daimler AG and Mercedes-Benz USA, LLC. The plaintiff mentions alleged advertisements describing the vehicles as “state-of-the-art,” “luxury” and “the most advanced vehicles on the road." The plaintiff alleges 2009-2016 E-Class vehicles are equipped with wood trim that fades on the dashboards, center consoles and doors. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. The TSB specifically said the burl walnut trim could fade due to a lack of ultraviolet ray protection. 2017 Mercedes-Benz C-Class C 300. According to the lawsuit, hundreds of thousands of E-Class vehicles are affected by burl walnut wood trim defects that may cost owners thousands of dollars to repair. How these simple documents can unlock information about your car. owner-reported complaints about numerous Mercedes-Benz vehicles, read stories from drivers who praise our work. Gorgeous. Other areas may also be affected.”. Moreover, Plaintiffs fail to allege facts showing that their vehicles were still under warranty when they presented them for repair.". However, instead of replacing the trim, technicians were allegedly told to relocate the SRS (airbag) label to an area on the instrument panel or lower control panel. CarComplaints.com has owner-reported complaints about numerous Mercedes-Benz vehicles. April 12, 2019 — A Mercedes-Benz burl walnut wood trim lawsuit alleges hundreds of thousands 2009-2016 Mercedes E-Series vehicles are equipped with wood trim … We got Jerry to come down from BC to help us finally mill walnut huge maple burls we've had sitting in our storage container for 4 years! All the options. Mercedes-Benz filed a motion to dismiss the lawsuit by telling the judge that wood in a vehicle, any vehicle, can fade over time when exposed to sunlight. We use cookies to analyze & improve your experience, & to personalize content and ads.

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